Our strategy
Looking into future
Our current five-year strategy, draws to a close at the end of this financial year. This will be replaced with a new strategy in March, which is summarised below
Our next corporate strategy
To make sure we remain truly focussed on what matters most to residents, the foundation of our next corporate strategy is now a simple, refined purpose for L&Q…
To provide social homes and landlord services that everyone can be proud of
Underpinning our new purpose, we are making three commitments
To provide social homes and landlord services that everyone can be proud of
We’ll provide social homes to meet housing need
Our core focus is the provision of secure, social housing in Greater London and Greater Manchester
We’ll provide good landlord services
We’ll be relentless in driving the delivery of services that are reliable, repeatable and consistent for residents, customers, colleagues, partners and suppliers
We’ll be efficient and maximise our impact
We’ll run our business in a responsible way which allows us to reinvest as much as possible in existing homes and services and for growth